For Metro riders, sometimes the cure is as bad as the disease.
It’s a problem they face every day at Dupont Circle station, where the south entrance remains closed for more than eight months while contractors replace the unreliable escalators there.
Switzerland-based Schindler is ripping out the old, custom-made units and installing new equipment. But some riders believe that the $12 million project, which began in February, isn’t being done as efficiently as possible. Even some subway experts say the timetable seems excessive.
It’s a disaster when escalators at the one open entrance stop working, because the station is about 130 feet underground. Metro has been urging some passengers to avoid Dupont altogether and use Farragut North station instead. And once the south escalators are replaced, Metro plans to do rehab work at the north end, although plans calls for that entrance to remain open.
“Why does it take so long?” asked Alex Luther, an ultrasound technician at Georgetown University Hospital who commutes daily from Friendship Heights to Dupont. “They’re closing it down for 24 hours every day. It would seem like they could get the work done then.”